Frequently Asked Questions
What services do you offer?
We offer a range of tutoring services across subjects including Math, English, Science, and foreign languages for students from kindergarten through college as well as adult learning. We also provide test preparation for SAT, ACT, and other standardized tests.
How do I book a tutoring session?
Booking a session is easy! You can book directly through our website by clicking the "Book Now” button on the homepage.
Do you offer tutoring in person?
No, all tutoring sessions occur online via our learning platform.
Who are your tutors?
Our tutors are certified educators and subject matter experts with a passion for teaching. They undergo a rigorous hiring process that includes background checks, interviews, and subject competency tests.
Can I choose a tutor for my child?
Yes, you can! We have profiles of all our tutors available on our website. You can choose a tutor based on their expertise and availability.
What are your tutoring rates?
Our rates vary depending on the subject, tutor's experience, and session length. When you book your session, you will see the pricing for each subject that we offer. We also provide discounts for packages and long-term commitments. Contact us at turningthetidetutoringllc@gmail.com for more details and rates.
How do you tailor your tutoring to individual student needs?
We begin with an assessment to understand your child's strengths and areas for improvement. Based on the assessment, we customize a learning plan tailored to your child's specific academic needs and learning style.
What is your cancellation policy?
You can cancel or reschedule a session by giving us at least 24 hours' notice. There is no refund for cancellations made less than 24 hours before the scheduled time.
How do you track and report progress?
We provide regular progress reports and feedback sessions to discuss your child's advancement. These reports are available after every 10 sessions or upon request.
Is there a minimum commitment?
No, there is no minimum commitment. You can book as many or as few sessions as you think necessary. However, we recommend a consistent schedule to achieve the best results.
What measures do you take to ensure the safety of my child?
The safety of your child is our top priority. All tutoring sessions are recorded for quality and safety purposes, and our tutors have all passed thorough background checks.